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Customer service & Connections
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The gamer from Portugal features requested a withdrawal just before submission it problem. The ball player from Romania got filed a detachment request lower than 14 days just before contacting us. The player had difficulties with the brand new detachment of 2000 RON, that has been designated as the repaid although not received. We had informed the player to go to to the basic control time of 14 days and you can hoping your we may intervene when the the issue persisted.
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Do Dux Gambling establishment have ios and android software?
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The gamer out of Portugal got transferred €200 so you can their CryptoLeo account, nevertheless fund had not been credited even with looking properly finished within his Skrill membership. One another Skrill and also the gambling establishment had charged both, ultimately causing a put off inside the fixing the challenge. Just after three days and you may chronic communication, the new put try finally paid to your casino membership. The gamer’s attempts to intimate his membership was overlooked. The brand new gambling enterprise reimbursed dumps that have been generated after the user asked self-exemption, therefore we designated the new criticism as the solved. The player from Germany is actually disappointed to the withdrawal process.
Player’s detachment are put off.
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